Sud Stop Car Wash

Robert S 2 months ago

I was a member here since this location opened and washed my car almost daily. A company isn’t defined by how it operates when things go well, but by how it handles things when they go wrong. Two weeks ago I heard a loud impact at the start of the wash. Afterward I found a chip and large crack in my windshield. The location manager pulled the tunnel footage and confirmed the windshield showed no damage entering the wash and showed the damage exiting. A claim was opened (#0746-6143). For two weeks I heard nothing, no response to repeated emails, no confirmation the footage was being preserved, no contact of any kind from their claims department. I eventually learned the claim was being denied only because a local employee told me. I have still never received anything in writing. The denial reason: they don’t cover glass. Their own footage shows the damage happened inside their tunnel. The staff at this location were helpful and professional. The company behind them was not reachable and did not deal with this in good faith. Know that going in.

Cindy vaughan 7 months ago

devin was really nice and the car wash was to really good service we will definitely be back 🩵🩵🩵

Tim Ellis 9 months ago

Everyone here is really great! The service is excellent! Amanda make sure everything is perfect at the car wash it's always spotless and clean and your car comes out beautifully clean and shiny

Mollie Driggers 10 months ago

I’ve taken my car through many times now without a single scratch and very pleased of how clean the place is kept. everyone is so friendly and accommodating. This Car Wash has two different sized vacuum nozzles so I was able to clean around my car seat better as well as towels That they provide with window cleaner and interior cleaner. This is truly a great Car Wash to go to.

Julie Osborne 10 months ago

Everyone here is so nice! The prices are very reasonable as well. Every time I go through the wash, my car comes out looking brand new!